All you need to know about FAN ID for the 2018 FIFA World Cup™ matches in Russia

FAN IDs are issued to all the 2018 FIFA World Cup™ spectators for access to a stadium. A FAN ID provides free transport services on match days in the host city.

The foreign citizens who come to the Russian Federation as the 2018 FIFA World Cup™ matches spectators can use their FAN IDs for multiple visa-free entry and exit the Russian Federation upon presentation of recognized as such by the Russian Federation valid identity documents during the period that starts ten days before the date of the first match and ends ten days after the date of the last 2018 FIFA World Cup™.

Questions related to FAN ID

What is a FAN ID?
A FAN ID is a document that all the spectators of the 2018 FIFA World Cup™ matches must have to get the access to the stadiums. A FAN ID is a small laminated form containing the personal data of its holder.

Is a FAN ID mandatory document for all the 2018 FIFA World Cup™ spectators?
Yes, a FAN ID is mandatory document for all the 2018 FIFA World Cup™ spectators.

Can I buy a ticket using one identity document and apply for a FAN ID with another one?
Yes, you can. It is not important which document was used for ticket purchasing. However, in order to receive your FAN ID you need to provide the same identity document that was used to fill in the FAN ID application form.

Can I get a FAN ID before buying a tickets?
No, you can’t. A FAN ID can be issued only to the ticket holders.

Can I obtain my FAN ID after buying a ticket, but without having the ticket at hand?
A ticket is required only when you submit your application for a FAN ID. To get your FAN ID, you will not need the ticket at hand. However, your ticket/ticket request number may be required if an inaccu racy is found in your FAN ID application.

What is the procedure FAN IDs issue: one FAN ID per spectator at the 2018 FIFA World Cup™  (for all or several matches) or is one FAN ID reqired for each ticket?
A FAN ID will be issued once for all the 2018 FIFA World Cup™ matches.

What is the period of FAN ID validity?
A FAN ID is valid for the 2018 FIFA World Cup™ matches attending for the whole period of the 2018 FIFA World Cup™ holding.

How can I recieve my FAN ID if the application has already been approved?
If your application has been approved, you may get a FAN ID in any way convenient for you:
— At FAN ID Distribution centers. The addresses and opening hours of FAN ID Distribution centers are available on the official website in the section «Where to get».
— Foreign citizens and stateless persons may have their FAN IDs delivered by properly documented postal services prior to crossing the State Border of the Russian Federation at official checkpoints.

If a person who has submitted an application for FAN ID issues changes his or her family name after submitting the application, does such a person need to obtain a new FAN ID?
When submitting an application for FAN ID issue, it is necessary to provid the information from a valid identity document; therefore, such a person will need to apply for a new FAN ID.

I have lost/forgotten my FAN ID, can I obtain a dublicate on site?
To obtain a FAN ID duplicate, you will need to produce the same identity document that you used in your application for FAN ID issue. The lost/forgotten FAN ID will be blocked.

If I cannot upload my photo, what should I do?
You can read the requirements for the photo when submitting your application for FAN ID issue.

Can I get a FAN ID at a FAN ID Distribution center on behalf of a spouse, friend or relative?
A FAN ID may be received by an authorized representative who can provide a copy of the principal’s identity document, a notarized authorization form and the representative’s identity document.

Free travel with a FAN ID

Will there be any free public transport service available during the 2018 FIFA World Cup™ events? Will there be any free transport service between dufferent cities?

The for the issue and FAN ID obtaining lets you:
— benefit from free transport services in the additional trains following the sport events routs. The spectators at the sport events are allowed to travel in the additional trains upon presentation of the following documents: a match ticket, an identity document (the same one that was used to obtain the right to use free transport services and the FAN ID), and the FAN ID.
— benefit from the free transport services on the matches days in the host city in urban public transport (except taxi) on the routes of the sports events. Such routes shall be determined by the authorized executive authorities or by local authorities.
You can obtain more detailed information about free transport services during the 2018 FIFA World Cup™ events holding on the website of the 2018 FIFA World Cup Transport Directorate:

Visit the official website to apply the application.


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